Privacy Policy
Last updated: March 2026
Who we are
GRW Solar is a trading name of GRW ELECTRICAL & DATA COMMUNICATIONS LIMITED.
Registered Address: Newmarket House, Aberford Road, Stanley, Wakefield, England, WF3 4AL
Company Number: 05544231
VAT Number: 870269608
ICO Registration: ZA640019
Contact: enquiries@grwsolar.co.uk | 0800 059 0606
We are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
What information we collect
Information you provide:
- Name
- Email address
- Phone number
- Address and postcode
- Property details (roof type, energy usage)
- Payment information (for completed orders)
Information collected automatically:
- IP address
- Browser type and version
- Pages you visit
- Time spent on our website
- Referring website
Why we collect your information
| Purpose | Legal Basis |
|---|---|
| Providing quotes and estimates | Legitimate interest / Pre-contractual steps |
| Installing your solar system | Contract performance |
| Contacting you about your enquiry | Legitimate interest |
| Sending marketing (if you opted in) | Consent |
| Improving our website | Legitimate interest |
| Fraud prevention | Legitimate interest |
How long we keep your information
| Data Type | Retention Period |
|---|---|
| Customer records | 7 years after last transaction |
| Quotes not converted | 2 years |
| Marketing contacts | Until you unsubscribe |
| Website analytics | 26 months |
Who we share your information with
We may share your information with:
- Installation teams — To complete your installation
- Finance providers — If you apply for finance (Access Business Finance)
- MCS and Ofgem — For installation registration (regulatory requirement)
- Analytics providers — Google, Facebook, TikTok (anonymised data)
- Our hosting provider — Vercel
We do not sell your personal information to third parties.
Finance applications
If you choose to apply for finance, we will share your details with Access Business Finance. We are not authorised or regulated by the Financial Conduct Authority and do not provide financial advice. Any finance agreement is between you and the finance provider.
Your rights
Under UK data protection law, you have the right to:
- Access — Request a copy of your personal data
- Rectification — Ask us to correct inaccurate data
- Erasure — Ask us to delete your data (in certain circumstances)
- Restrict processing — Ask us to limit how we use your data
- Data portability — Receive your data in a portable format
- Object — Object to processing based on legitimate interest
- Withdraw consent — Withdraw consent for marketing at any time
To exercise any of these rights, email us at enquiries@grwsolar.co.uk. We will respond within one month.
Marketing communications
If you opted in to marketing, you can unsubscribe at any time by:
- Clicking 'unsubscribe' in any marketing email
- Emailing enquiries@grwsolar.co.uk
- Calling 0800 059 0606
Cookies
We use cookies on our website. See our Cookie Policy for details.
Changes to this policy
We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.
Complaints
If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
www.ico.org.uk
0303 123 1113
Contact us
For any privacy-related questions:
Email: enquiries@grwsolar.co.uk
Phone: 0800 059 0606
GRW ELECTRICAL & DATA COMMUNICATIONS LIMITED
Newmarket House, Aberford Road, Stanley, Wakefield, WF3 4AL
Company Number: 05544231